Inna Ivchenko, Realtor® • Green • GRI • HAFA • PSC Los Angeles CA (Barcode Properties)

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Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

No and I find it annoying when it happens, I always call the agent and they get mad that I called in advance... and it rubs me wrong when they do not tell you the trivia like this...Endre

Feb 03, 2017 10:59 PM
Julie Larson Realtor® Sarasota FL 941-882-0322
PalmerHouse Properties Florida - 941-882-0322 | Serving Sarasota, Manatee & Charlotte Counties - Sarasota, FL
When you're thinking of

Yes, my lockboxes are set on the default. Basically, they won't allow access any time after dark. If someone needs to get in after dark, I can override the times set on that lockbox.  

Feb 03, 2017 09:27 PM
Paul S. Henderson, REALTOR®,CRS,
RE/MAX Professionals. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

Most agents in our area just leave the lock box hours on the default. If I have a late showing I get the key early with the listing agents permission...

Feb 03, 2017 08:53 PM
Ken Jones, ASA, SCGREA
Kenneth J. Jones - Newark, NJ
Kenneth J. Jones

Inna Ivchenko Unless I'm specifically directed to restrict the hours of showing of a vacant property (which has NEVER happened in my 45+ years of experience), I will NOT restrict showings - ESPECIALLY when using a Supra lockbox.

Supra lockboxes are the greatest thing since handing out the key to an agent who had to register to get it. That's because, the Supra boxes actually record the date, time and the agent's ID. So, if ever there's a problem, the listing agent knows exactly where to start looking for the cause.

Good question.

Feb 04, 2017 05:07 AM
Kasey & John Boles
Jon Gosche Real Estate, LLC - - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

I think our default is 9 or 10pm.  8:30pm does seem early for a vacant house. I usually call if I am showing past 8 though because I am always afraid of showing up to a timed access lockbox.  In the winter it gets dark here around 4-5pm too. Many agents have no idea there is even timed access on it or how to change it.  Sorry that happened!  Bummer.

Feb 03, 2017 11:05 PM
Diana Dahlberg
1 MONTH REALTY - Kenosha, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

We used to use the Supra lockboxes and now went back to using regular lockboxes.  Winters here are just too cold and it does not fair well for the Supras.  We have a number of agents still using it, and I don't believe they have a restriction on vacant properties.

Feb 03, 2017 09:17 PM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

I had it in default mode. My single lady seller was waken up SAT at 8 AM. Who the heck wants to view?  I apologize and told her to put it out when she wants visitors. 

Inna that stays with Supra programs.  My problem this year is where are the buyers?   I am the soul person on the system for a week now.  Very few sellers and not active market as the home price is out of control....

Feb 03, 2017 08:42 PM
Debe Maxwell, CRS | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

Oh, that stinks, Inna Ivchenko!  Our boxes are auto-set for 9AM - 9PM.  So few of our listings are vacant that I just leave the Supras at those settings, regardless of the home's occupancy.  

Feb 03, 2017 08:36 PM
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale - Probate Broker

No. The box I use on vacant homes is set to the default setting. 

Feb 04, 2017 10:13 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

wow on a vacant property.  I would call the agent.


Feb 04, 2017 09:45 AM
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

No, not for vacant ones, usually to respect homeowners privacy early or late in the day. 

Feb 04, 2017 09:01 AM
Frank Rubi
Frank Rubi Real Estate, LLC - Metairie, LA

I have my box's set to time entry. I would also tell the other agent as well.

Feb 04, 2017 08:42 AM
Toronto, ON

Our area does not use electronic lock boxes.

Feb 04, 2017 08:42 AM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel


Feb 04, 2017 07:36 AM
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

I haven't

Feb 04, 2017 06:35 AM
Gloria Valvasori, ASA
Better Homes and Gardens Real Estate Signature Service - Streetsville, ON
Quality Service, Exceptional Results, Since 1987

I'm sure there is a way to override that. Call the listing agent or their office and have them allow you access??  Our electronic lockboxes are usually set for a one hour time frame but can be adjusted if necessary.

Feb 04, 2017 06:20 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker

No restriction on time for vacant properties!

Feb 04, 2017 06:10 AM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Never have.

Feb 04, 2017 05:55 AM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Well, you learn something new every day. I have never attempted to open a lock box at night so I had no idea that there was a restriction. I will have to check and see what mine are.

Feb 04, 2017 05:41 AM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

I do 7am to 9pm as in summer when it is light still, i have been to vacant homes pushing 9pm on very long days

Feb 04, 2017 05:24 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

No, I allow 24 hour access.

Feb 04, 2017 05:22 AM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I leave the standard time that is set in the lock box for all listings.

Feb 04, 2017 05:01 AM
Raymond E. Camp
Howard Hanna Real Estate Services - Ontario, NY
Licensed Real Estate Salesperson Greater Rochester

Here most vacant properties are on manual lockbox which makes it easier to set appointments if viewing many properties.

Feb 04, 2017 04:56 AM
Susan Laxson CRS
Palm Properties International - Naples, FL
Local Knowledge & Global Network

I program my lockboxes an hour earlier than the default for occupied homes and an hour later for vacant homes. There are lots of agents who prefer to show vacant homes and the easier we make it for them, the more activity we receive.

Feb 04, 2017 03:56 AM
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Waxhaw/Fort Mill Area Realtor

I believe our mls sets certain hours for the keys to work and we have a bit of leeway to shorten them or lengthen them... but not for 24 hour access.

Feb 04, 2017 03:50 AM
Kat Palmiotti
Grand Lux Realty, 914-419-0270, - Monroe, NY
The House Kat

Ugh. I ran into this in the morning. I needed to open a unit, I think at 8:30am and it wouldn't open for the same reason. I contacted the listing agent and she couldn't figure out how to change the time constraints.  Very frustrating.

Feb 04, 2017 03:36 AM
Michael Jacobs
Coldwell Banker Residential Brokerage - Pasadena, CA
Los Angeles Pasadena Area Real Estate 818.516.4393

I change the default time setting based on the particular listing.  When I'm showing clients after the "typical" times, I will contact the listing agent to verify I am able to access. 

Feb 04, 2017 03:33 AM
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Seller decision. Maybe condo rules state that no showings after 8:00? Most agents here post the show dates and show times in MLS.

Feb 04, 2017 01:56 AM
Thomas J. Nelson, Realtor,CRS,e-Pro
Big Block Realty 858.232.8722 - La Jolla, CA
Co-Host of Mail-Right's: Real Estate Agent Podcast

We used to use Supra in San Diego County but they upgraded us in 2007 to SentriLock and yes they by default have limited showing hours 7-7 which are customizable and I do occasionally change them to tighter times for occupied listings.

Feb 04, 2017 01:01 AM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Los Angeles CA

I do not time vacant properties. If the agent needs to show the property at 5 am or 9 pm, since this is when their clients are available, I want them to get in. 

Feb 03, 2017 11:58 PM
Joan Cox
Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I have seen restrictions for vacant homes, and think that is really silly.

Feb 07, 2017 12:34 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams fox cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Would have been nice to have that in the mls info, hopefully this agent answered her phone.

Feb 05, 2017 09:13 PM
Sandy Padula and Norm Padula, JD, GRI NMLS#1483386
Realty One Group - Carlsbad, CA
Presence, Persistence & Perseverance

If we restrict the showing time it is at the sellers request.

Feb 05, 2017 05:06 PM
Ryan Huggins - Thousand Oaks, CA - Thousand Oaks, CA
Residential Real Estate and Investment Properties

By default they are restricted to that time window, at least the boxes I have are.  Definitely wasn't anything we setup.  There is a way to remotely update it, or so it seems.  I haven't tried it though.  Too easy to forget that a lockbox is setup different.

Feb 05, 2017 11:13 AM
Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs


Feb 05, 2017 05:25 AM
Praful Thakkar
eXp Realty - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Inna Ivchenko - this is true of electronic supra - and should have been mentioned somewhere in the showing instructions.

Lessons learned hard way!

Feb 04, 2017 09:23 PM
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

Why would anyone restrict the time to show vacant properties? This is doing a disservice to the seller - and obvioulsy kept a potential buyer from seeing the condo in your case, Inna Ivchenko.

Feb 04, 2017 04:47 PM
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

I do not as many people just want to see the inside of an fixer.

Feb 04, 2017 03:40 PM
Fred Griffin
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

     If the electric power to the house has been cut off, the lockbox is set from 7AM to 9PM.  Nobody needs to be in there after dark.  I state the time in the MLS remarks section. 


Feb 04, 2017 03:36 PM
Diana White-Pettis
Exit Bennett Realty - Upper Marlboro, MD
GRI, CDPE, CNE, WHC Upper Marlboro Homes for Sale

No, the SentriLock box I use on vacant homes is set to the default. 

Feb 04, 2017 02:50 PM
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

I don't put any restrictions on vacant homes. What's the point?

Feb 04, 2017 02:38 PM
Anna Banana Kruchten CRS,CRB
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana of Real Estate!

We don't advertise that a home is vacant because there were a string of breaks in a few years back.  That's when we changed how we did things.  Agents must get the alarm code before they enter.

Feb 04, 2017 01:40 PM
Jennifer Mackay
Keller Williams Success Realty - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

I usually set my defaults to all my properties which are 8am - 8pm unless a seller wants something specific

Feb 04, 2017 10:14 AM
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
"Franklin MA Homes"

yes, 8-8...

Feb 04, 2017 07:49 AM
Daphne Hanrahan-Bruce
Key Realty - Grove City, OH
Helping Buyers & Sellers accomplish their dreams

Yes 8am -9 pm

Feb 04, 2017 07:41 AM
Susie Kay
Ultima Real Estate - Plano, TX
North Dallas Specialist

I usually don't restrict vacant property. I do hire CSS to keep track of the appointment and supra can keep track of who's in and out at what time. Did you call or text the listing agent?

Feb 04, 2017 07:07 AM
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Paul S. Henderson, REALTOR®, Broker, Tacoma Washington nailed this one!

Feb 04, 2017 03:43 AM