Spam prevention
Rainmaker
2,093,526
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker

Only so many hours in the day!

Apr 21, 2017 08:22 AM
Rainmaker
613,829
Jennifer Mackay
Keller Williams Success Realty - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

Zopim I've used and will probably start using again once my new site is up and running

Apr 22, 2017 09:03 AM
Ambassador
1,001,273
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

One could go broke using everything that comes along.

Apr 21, 2017 07:38 AM
Rainmaker
1,779,741
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Waxhaw/Fort Mill Area Realtor

Nope... I hate them and find them instrusive when I am on-line. 

Apr 21, 2017 07:07 AM
Ambassador
3,074,882
Jeff Dowler
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude - Carlsbad

Haven't used any and have no recommendations. Sorry. Haven't heard any positive feedback about using online chat

Apr 21, 2017 06:48 AM
Rainmaker
487,710
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise, Meridian, Ada/Canyon/Gem/Boise Counties

We've used Zopim for years.  We used to use it more - it's important to have a staff to man it at least during regular business hours, and it can lead to conversations with people that wouldn't otherwise call or register on the site. You can also have an app on your phone so you are logged in all the time.  I used to do that but it was too much, so I shut it off.   People can also send an offline message to you and we get those occasionally too. Someone to man it for live-chat is best though.  I have never used any of the others so don't know how they compare. -Kasey

Apr 22, 2017 09:09 AM
Rainmaker
1,238,364
Sandy Padula and Norm Padula, JD, GRI NMLS#1483386
Realty One - Carlsbad, CA
Presence, Persistence & Perseverance

Never used any of them

Apr 22, 2017 06:12 AM
Rainmaker
308,203
Nathan Gesner
American West Realty & Management - Cody, WY
Broker / Property Manager

I've not used any of these and I've only heard of Zoho.

Apr 22, 2017 06:04 AM
Rainmaker
2,226,649
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Have not used any - and all those "Z"s are making me sleepy!! 

Apr 22, 2017 05:39 AM
Rainmaker
1,077,720
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Los Angeles CA

No, I did not use any of them. Did you? Looking forward to your blog about your experience. 

Apr 22, 2017 12:12 AM
Ambassador
3,283,063
Praful Thakkar
eXp Realty - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Annette Lawrence , Palm Harbor, FL 727-420-4041 - am I lucky or what?

I have used NONE!

Apr 21, 2017 10:50 PM
Rainmaker
1,144,154
Marc Swartz, CPA, CA, Real Estate Broker
Royal LePage Vision Realty, Brokerage, Direct: (416) 737-9800, Office: (416) 321-2228 - Toronto, ON
Toronto, Durham & York Regions, Ontario, Canada

I have seen the names Zendesk and Livechat used on other websites but have never heard of the others.  I rarely use livechat since most companies don't know how to use it with customers properly.

Apr 21, 2017 08:02 PM
Rainmaker
3,061,945
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Never heard of any of them

Apr 21, 2017 06:47 PM
Rainmaker
581,736
Thomas J. Nelson, Realtor, CRS
Big Block Realty 858.232.8722 - La Jolla, CA
Co-Host of Mail-Right's: Real Estate Agent Podcast

Zoho is the only one I even recognize up there. Never used any for my sites.

Apr 21, 2017 05:47 PM
Ambassador
3,009,899
Debbie Reynolds
Berkshire Hathaway HomeServices PenFed Realty, Your Clarksville Real Estate Professional - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

I have not used any of these and have plenty of resources here on the Rain and my agent connections all over the nation.

Apr 21, 2017 05:13 PM
Ambassador
2,357,695
Anna Banana Kruchten, CRS
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana of Real Estate!

No we don't use them. We thought about it but that's not how most of our clients communicate with us. They pick up the phone, email or text us and now a number of them message us on FB or LinkedIn

Apr 21, 2017 01:03 PM
Ambassador
1,678,084
Fred Griffin
Frederick Griffin, Exclusive Buyer's Broker - Tallahassee, FL
Licensed Florida Real Estate Broker

 I chat on Twitter.  

 

Apr 21, 2017 12:43 PM
Rainmaker
26,904
Christine Kankowski North SD and Temecula
House Match Inc - Poway, CA
Excellent Sales and Property Management

I relaly dont know what most of these are- Maybe some are usefull. Ill take alook.  I'm always onthe lookout for things that could be helpful or save time.

Apr 21, 2017 11:32 AM
Rainmaker
2,089,833
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

sorry, can not help you.

 

Apr 21, 2017 10:37 AM
Rainmaker
846,102
Ryan Huggins - Thousand Oaks, CA
www.HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Gehzuntit!  I've been a user of Zendesk and Zoho help systems (as a customer asking a question of a company), but never an implementer.

Apr 21, 2017 10:19 AM
Rainer
201,574
Ken Jones
RE/MAX At Barnegat Bay - Toms River, NJ
ASA, SRES, SCGREA

Annette Lawrence , Palm Harbor, FL 727-420-4041 I use Zopim and find them to be an excellent service.

Unfortunately, I almost NEVER get anyone who uses it.

But, when it's used, it works very well, and I strongly recommend it.

Apr 21, 2017 10:17 AM
Rainmaker
1,220,326
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Area Real Estate

No, I have found the answers to be quite lax. They charge also.

Apr 21, 2017 10:10 AM
Rainmaker
3,614,828
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
"Franklin MA Homes"

WTH.....

Apr 21, 2017 09:15 AM
Rainmaker
3,881,791
Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs

Nope.

Apr 21, 2017 09:11 AM
Rainmaker
3,578,225
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I haven't used any of them.

Apr 21, 2017 07:35 AM
Ambassador
2,765,063
Bob Crane
Woodland Management Service - Stevens Point, WI
Forestland Experts! 715-204-9671

I have used chat help before, but did not pay attention to which service they used.

Apr 21, 2017 07:19 AM
Rainmaker
560,411
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Leesburg, VA
Full Service Full Time Realtor

Zendesk is the one i see most that others are using, but I don't have an account with them.

Apr 21, 2017 07:17 AM
Rainmaker
2,296,806
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale - Probate Broker

I have not used any of those you mention or any others. 

Apr 21, 2017 07:13 AM
Rainmaker
2,181,390
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

Heard of a couple, Never heard of most. I do not use the ones i have heard of

Apr 21, 2017 06:50 AM
Ambassador
1,526,024
Harry F. D'Elia
Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

not yet

Apr 21, 2017 06:47 AM