Inna Ivchenko, Realtor® • Green • GRI • HAFA • PSC Los Angeles CA (Barcode Properties)

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Debe Maxwell, CRS
www.AtHomesCharlotte.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

We have to bear in mind that there is SO much information out there now that potential clients are scouring the internet to get to the nuts & bolts of who they're looking for. Everything is important for them to know and they will delve deeper but, FIRST, they want brief. They don't want to read a full page about you...yet. They want to find your elevator speech. If it sparks their interest, they'll dig deeper (clicking links you provide) to find out more.

I learned in a CRS class your 'about me' shouldn't be all-consuming - re-direct them to testimonial pages; readers like order as in chapters in a book - sales & testimonial pages should be separate.

Jan 09, 2018 05:55 AM
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Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

All I know is that when I get a client via the internet who has not been referred to me personally, in subsequent conversations, I find they have checked out my bio, my experience, and my testimonials before they have contacted me. It might not be the first thing you shove at them on your website, but the information is important. I'd like to know something about whom I am considering doing business with, why would I assume everyone else wouldn't?

Jan 09, 2018 03:36 AM
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Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Mine tells you what I have done and my accomplishments. 

Jan 09, 2018 06:25 AM
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Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

I know I enjoy reading them. People want to know us as humans. It's the wrong place to sales pitch about what you can do for consumers. And over the years on many occasions I have attracted people who felt that they knew me even before they called me for the first time. That's the objective. Comfort level. Also, if you're going to be a bad fit for someone, you might as well know at the beginning.

Jan 09, 2018 05:43 AM
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Carol Williams
U.S.: I specialize in helping agents who have been in the business 2 years or less create a thriving business. - Wenatchee, WA
"Customized Mentoring & Marketing Services"

Everything counts.  It's all important.  They want to know who they are considering doing business with professionally and, yes, some personal information too. 

Jan 09, 2018 05:05 AM
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Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
"Franklin MA Homes"

mine says who I am... and how my career in real estate has evolved....

Jan 09, 2018 03:25 AM
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Fred Griffin
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

   I get calls from people who "saw me on the internet".  They have read my blogs, they have found me on social media, they have used Intelius or other sites to find out my age, they have already verified my license status with the Florida Department of Business and Professional Regulation.  They know enough about me to seek my help in buying or selling their house.

     

Jan 09, 2018 07:40 AM
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Peter Testa
Nationwide Homes - Danbury, CT
PETER TESTA

I think anything people find online gets factored in, to some degree, in their decision making. The worse transgressors I've seen have profiles that say "Write a little something about yourself" in the "About Me" section. It would have been better to never have set up a profile in that case.

Jan 09, 2018 05:46 AM
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Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

In many cultures it is whoa, let's sit down and tell me about you. Put down the pen and contract, take off your coat. Better turn the idling car off out in the driveway. Let's see if this is a good partnership, we'll be doing business for life and let's make sure this is a good fit. Who are you in the sea of sameness where everyone makes pretty much the same claim. A video where you tell them your story, why you do what you do and how you got to this place in your life career fit. They listen, see you. Get an opinion. Trust, believing you can do it starts with tell me your story and transfers into the positive connection that you are the one for the real estate mission at hand. "About me" is the important on your websites, any platform. State your case, it defines you. What you say drives you, that you are passionate about helps the buyer and seller know me too! So do I!

Jan 09, 2018 03:51 AM
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Richard Bazinet /MBA, CRS, ABR
AZuRE Team - Realty ONE Group - Scottsdale, AZ
Phoenix Scottsdale. Sellers, Buyers & Relocations

That's a very good question Inna. I often wondered about that. My site is driven in the background by Google Analytics, so I'll go take a read on the stats... and get some numbers....

Jan 09, 2018 06:07 AM
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Ken Jones, ASA, SCGREA
Institute of Real Estate Technologies - Newark, NJ
Kenneth J. Jones

Inna Ivchenko The most important factor is that the prospective client looking for an agent is able to FIND the agent's website.

With billions of websites and 10's of millions belonging to real estate agents, the odds of being "found" by prospects is rather minuscule.

That said, if they DO find an agent's website, I'd be willing to bet that one of the most important factors they're going to consider is the appearance of the website before anything else.

Consumers get more of an impression from visual stimuli than from factual information.

Want proof?

If information was actually the most important issue with consumers websites would be as bland as newspapers.

The fact that websites have effectively replaced newspapers is because of their attractive appearance. The information is secondary; looks are almost everything.

Jan 09, 2018 05:48 AM
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Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

Your first sentence has to say enough and do it well enough they read the second sentence and not just click NEXT.  It should be short enough not to bore but say enough  to make them like you and want to hire you

Jan 09, 2018 05:17 AM
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I think your area of expertise is the most important, then years in the business that shows experience. It is just a starter and hopefully you can show benefits.

Jan 09, 2018 03:34 AM
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Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

1. I rarely read bios unless there is a specific reason to do so.

2. I typically do not. What others do is up to them.

3. I believe it can and perhaps sometimes does.

4. I suspect many do not. 

5. For some people, many things are not important and other things are of major importance.  We cannot please all the people all of the time. 

 

Jan 09, 2018 08:37 AM
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Thomas J. Nelson, Realtor,CRS,e-Pro
Big Block Realty 858.232.8722 - La Jolla, CA
Co-Host of Mail-Right's: Real Estate Agent Podcast

I told my story, I didn't give a resume. Stories are what connect with people.

Jan 09, 2018 07:02 AM
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Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

I have found most seldom visit my About page - it's there if they want to, but most just call me

Jan 09, 2018 06:29 AM
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Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

When conducting research on anything or body all pieces are considered

Jan 09, 2018 05:58 AM
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Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker

Having been in management most of my career, I never focused on it. That said, all of the successful agents I sponsored took it seriously!

Jan 09, 2018 05:36 AM
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Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Los Angeles CA

Thank you for your answers! You are the best! 

Jan 09, 2018 12:50 PM
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Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

Inna Ivchenko - this has been the topic I have discussed at several office meetings.  We currently have a very expensive deal in place due to a client reading the bios of our agents and connecting with one of them based on a past profession she had that the client related to. We have had others connect based on the fact our agents noted they had built their own home and another based on the skill set our agent posted in her bio. We have one recent deal based on the name our agent has.  Others connect based on hobbies our agents write about. The bios are very important and I believe a balance between personal and professional information is essential.

Jan 09, 2018 08:51 AM
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Gloria Valvasori, Accredited Senior Agent
BETTER HOMES AND GARDENS REAL ESTATE SIGNATURE SERVICE - Mississauga, ON
REAL Experience | REAL Commitment | REAL Results!

I think your experience and the geographic area you cover are important.   try to get across to the public that I am an ethical and honest agent who puts the needs of her clients first and foremost, and display my testimonials for them to read.  I also tell them how much I enjoy my chosen profession, how much I enjoy helping clients, and that my greatest satisfaction and reward is when my clients are happy with the job I did for them.

Jan 09, 2018 05:53 AM
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Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Area Real Estate

I recently took off the personal part of my bio. On my website now I shortened down all that stuff.

I think that it's your business card+++ that sells you 24/7. Yes I think it's extremely important.

Jan 09, 2018 05:17 AM
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Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Nina Hollander nailed this one!

Jan 09, 2018 04:29 AM
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I think it says I'm experience, educated and approachable and it seems to work.

Jan 09, 2018 08:33 PM
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Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

It is very important and should talk about our niches, experience and credentials.

Jan 09, 2018 05:52 PM
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Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding and Marketing

Inna,

On your first two questions, it depends on the marketplace.  In general, we would keep it more professional and keep the personal at a minimum.

Yes, online impacts big time.  I have read comments that would warn me not to work with someone.

And you last thought, that should be there any way.  A

Jan 09, 2018 09:55 AM
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Ryan Huggins - Thousand Oaks, CA
www.HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Mine is very basic.  Here are the main points:

  • Got my license in the 90s and grew up in the business
  • Lifetime of RE knowledge
  • Also have unique technical expertise from working in world class tech environments for Fortune 100 and Fortune Global 200 companies
  • Well versed in a variety of disciplines
  • Spare time: cook, hike, volunteer and that I was one of 15 nominees for LA Sheriff's Dept Volunteer of the Year (out of over 3,000 volunteers).
  • Of course, my phone and email.

 

I've looked at quite a few profiles (mainly of those I've done business with) and there always is a mention of their family, leisure activities, etc. in addition to their professional qualifications.  Allegedly it "humanizes" people.  Helps people "connect" on a personal level supposedly.  It also helps me know when not to ask an agent out for drinks...

 

I think the only thing that could be a negative for me is by involvement with law enforcement (even as a civilian).  In today's climate that might put people off.  My LinkedIn also mentions that I'm an NRA certified handgun instructor, which I was told to keep off the main webpage because we are in the biggest anti-gun area (I think our new ammo purchase background check law, while unconstitutional, puts us ahead of NYC and Chicago).

Jan 09, 2018 09:14 AM
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Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs

Hopefully, I have conveyed a positive message.

Jan 09, 2018 07:47 AM
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Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

I look at it on every agent. That is her professional resume.  If not found there or in Linkedin I will not proceed.

I never look at the reviews much written were by friends mostly. Yelp is a good place to see the real personality of an agent. Often the dark side of her behavior is shown.

Jan 09, 2018 05:58 AM
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Joan Cox
Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I have mine brief and to the point.  Have read some that have listed all their hobbies and things they do when they aren't working.  Pretty sure clients do not care about that!  

Jan 11, 2018 02:09 PM
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Corinne Guest, Managing Broker
Barrington Realty Company - Barrington, IL
The Best in Buyer Representation

Connections. This is a connections business. people want to do business with someone who has some kind of connection. This is more important in the digital world than anywhere else. They want to read. Title, then headline, then book, then they decide. 

Jan 10, 2018 08:32 AM
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William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I try to portray knowledge and easy going

Jan 09, 2018 04:10 PM
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Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Do not know the answer 

Jan 09, 2018 11:53 AM
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Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Inna Ivchenko I think a bio should should have enough information without being too wordy. People want to read highlights and not an autobiography. IMO personal information should be left out.

Jan 09, 2018 09:02 AM
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Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I hope it says that I'm a well qualified professional that they should be comfortable in calling.

Jan 10, 2018 02:42 PM
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Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams fox cities - Stevens Point, WI
Forestland Experts! 715-204-9671

I have had many call me and tell me that they were sold by my online presence.

Jan 09, 2018 11:17 PM
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Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

I am working on it Inna Ivchenko 

Jan 09, 2018 09:38 PM