RMCN Credit Services makes sure that these laws are being followed. Our first step is to audit the credit bureaus or creditors using the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. These two laws have been established to protect consumers like you. Creditors and credit bureaus are legally obligated to produce documented evidence within a reasonable amount of time, generally 30 days, to back the claims they make about you. If our investigation proves that they cannot validate their claims, they must promptly remove any undocumented information from your credit report.

Among the major credit report accuracy findings of the survey:

• Twenty-nine percent (29%) of the credit reports contained serious errors - false delinquencies or accounts that did not belong to the consumer - that could result in the denial of credit;
• Forty-one percent (41%) of the credit reports contained personal demographic identifying information that was misspelled, long-outdated, belonged to a stranger, or was otherwise incorrect;
• Twenty percent (20%) of the credit reports were missing major credit, loan, mortgage, or other consumer accounts that demonstrate the creditworthiness of the consumer;
• Twenty-six percent (26%) of the credit reports contained credit accounts that had been closed by the consumer but incorrectly remained listed as open;
  
• Altogether, 70% of the credit reports contained either serious errors or other mistakes of some kind.
  Among the survey's major access to credit report findings:
  
• Of the consumers that did obtain their credit reports, at least 14% of them were forced to call back 3 or more times after receiving busy signals or had to write a letter in order to receive their report;
• And 12% of the consumers waited two weeks or longer to receive their report once they finished requesting it. It took more than a month for one California man to receive his report.
• Overall, 15% of consumers who attempted to participate in the survey either made at least 3 phone calls and never got through or requested their reports but never received them.