Name
Sheryl Green-TourFactory Virtual Tour Support Specialist
Company
Providing Virtual Tours & Online Marketing Nati
E-mail
Contact Sheryl Green-TourFactory Virtual Tour Support Specialist (Providing Virtual Tours & Online Marketing Nati)
Website
http://www.tourfactory.com
Office Phone
(888) 458-3943
Cell Phone
(888) 458-3943
Fax
(509) 323-0848
Address
TourFactory Virtual Tours, 505 W. Riverside Ste 300, Spokane, WA, 99201
Description
TourFactory has been the nations leading Virtual Tour Provider for over 13 years! I look foward to answering any questions that you have about our products & services. Thanks and have a wonderful day!

About Us:

It's More than a Product. It's a Plan.

 

The TourFactory Marketing Engine is a comprehensive plan that helps agents acquire and sell more listings. As with any engine, the TourFactory Marketing Engine is comprised of parts that work together to bring everyone to the table and close the deal.

Areas of Expertise

TourFactory has been the nations leading Virtual Tour Provider for over 13 years! I look foward to answering any questions that you have about our products & services. Thanks and have a wonderful day!

Testimonials

 

7-12-06

 

I want to make a quick recognition of Sheryl Green's outstanding service and willingness to help a guy like me with what I'm sure is the most basic of functions. She was all I could ask for in the respect of customer service and encouragement of building my business. Again, thank you for having someone like Sheryl as a part of your team.

 

Tim Nelson

 

Residential Sales Specialist

 

John L. Scott

 

Office: 425-778-7440 Ext. 146

 

Cell: 360-301-2694

 

Fax: 425-775-8809 

 

www.johnlscott.com/timnelson

 

  

7-7-06

 

Hi Sheryl,

 

First off, I want to tell you that you were a pleasure to speak to just now.  You seem knowledgeable about your Tourfactory product but more than that you listened to my needs and I felt you made a genuine effort to find the best and creative solution to allow me to get the most out of your site. 

 

  

Please pass along my thanks to your Manager.

 

  

Attached are the two photos we talked about.  Please use these two photos in the joint account that I have at tourfactory.

 

  

Please call me know if you have any questions.

 

Thanks again,

 

Dave

 

  

Dave Buoncristiani

 

REALTOR®

 

FRANK HOWARD ALLEN REALTORS

 

915 Diablo Ave. Novato, CA 94947

 

Office: 415.899.9238

 

Fax:    415.897.3067

 

email: DBuoncristiani@fhallen.com

 

 

 

 

6-15-06

 

Sheryl,

 

I just wanted to send a note of thanks, and let you know that I was “WOW’d!” last evening when you responded so quickly.  Right after I sent my request to you, I started a new communication.  I was actually on line copying the virtual tour address to paste in the message when you sent me the” it was done” message and my new Email went out containing the new picture!

   

I can’t tell you when the last time was that I remember being so impressed. And, believe me; I have a lot of memory time to think about over the last 35 years.

 

 

THANKS!!!

 

Jayne

 

 

 

Jayne Stroshein-Rousseau, GRI  CRB

 

Director of Sales

 

Quail Ridge Country Club Realty, Inc.

 

Email: jayne@quailridgecc.com

 

Website: www.quailridgecc.com

 

Office: 561-734-4990   Fax: 561-734-4993

 

 

                       

 -----Original Message-----
From: Melissa Names [mailto:mnames@earthlink.net]
Sent: Sunday, November 05, 2006 3:55 PM
To: 'cathy@tourfactory.com'
Subject: Hello Cathy - My name is Melissa Names. I wanted to send you an e-mail regarding Sheryl Green and the superb service she has been providing!

 

 

Hi Cathy,

 

 

My name is Melissa Names and I have been using TourFactory for just about a year now.

 

  

At first I was a bit overwhelmed with the process because I had not previously used a virtual tour and I was unfamiliar with the process.

 

 

I called TourFactory for help and as luck would have it, Sheryl Green answered my call.  Ever since then and 5 tours later, she has been my right hand when it comes to my tours!  She makes sure that I get the job done and that everything is to my satisfaction!  When I call and speak with Sheryl, I receive help with both the technical side of the tour process and also the visual side of the “virtual” tour!  She has assisted me with downloading photos, ordering tours, finishing touches and everything in between!  She follows through and communicates well.  She is friendly, professional and very knowledgeable about your company and techniques that get results.  More importantly, she has helped me get the results that have impressed my clients and other Realtors alike!

 

  

I hope that she is appreciated for her good work!  I know that I will speak with her again soon, when I have another tour to activate and market and that she will make sure that everything turns out well!  I look forward to continuing my working relationship with TourFactory and Sheryl Green!

  

 Sincerely,

 

Melissa Names

 

Realtor

 

408.455.SOLD

 

www.melissanames.com

 

 

 

Tuesday, April 24, 2007 4:11 PM

 

WOW, just previewed them all -- THANK YOU!!! 

 

 

You are truly an assett to the Tour Factory company you work for. 

  

Thanks again - your AWESOMENESS..............

  

randy

 

 

Randy Riesberg

 

Realty Executives, Northern Arizona

 

928 775-0777 (office)

 

928 710-5435 (cell)

 

  F rom: Ann Clarke <ann@arizonafurnishedsuites.com>

 

Date: November 19, 2008 8:32:20 PM GMT-05:00

 

To: anne@tourfactory.com, dave@tourfactory.com

 

Subject: kudos

 

 

Hello Anne,

My name is Ann Clarke and I have had the most wonderful experience dealing with Sheryl Green in your customer service department.

I am not a real estate agent; rather a rental property manager. I offer some very nice furnished rentals in Scottsdale, AZ, (27 in all) and another 10 in Toronto, Canada.

I was recommended to you by an agent in Sedona, AZ. He gave me the number of a local person - who has still not called me back after about 3 or 4 messages.  So I went online and found your head office, where I first spoke with Sheryl.

I have called her on several occasions to help with our tours and each and every time she has been pleasant, professional and extremely well-versed in her product line. It is such a treat to have someone who is so competent. In fact she convinced me that we could in fact put our Toronto properties on the tour, despite you not having photographers in the area.  see tour # 460149
If you saw what your "equivalent" offers as a videotour in Toronto, you would laugh. (advirtours.com) Great pictures, awful site. So I got their photographer, Sheryl loaded his pictures and made it into your tour. My boss, and owner is absolutely thrilled.

This was only done because Sheryl took the initiative to convince me the process was easy and simple. It was. I get calls all day from people who promise everything and deliver little. She guided me, coached me and did the grunt work herself. I am not exaggerating when I say she really is terrific.  As an owner, you should know what a gold mine you have in her, although I am certain you do.

For the AZ properties, we used Steve, your photographer, who did a fabulous job.

I think  that you probably get a lot of emails from all sorts of people. I just wanted you to know about our small business and what a difference your product and service has made to our bookings this year.

Mine is a very happy story, and I am a very satisfied customer.  I think its incumbent upon me to tell the boss how much your product has helped with my sales, and how truly wonderful Sheryl has been. (I must say others have been very friendly and  helpful, but I usually try and get to her if I can.)

My decision to go with tourfactory was the smartest one I made this year.

Have a wonderful and happy Thanksgiving.

Sincerely,

Ann Clarke

tour # 457685 et al

 

  

Fri 5/22/2009 11:26 AM

 

 

I thoroughly enjoyed the webinar and learned quite a bit. I will be a returning customer soon. I had a very good experience before with Tour Factory and especially with Sheryl Green ( I kept her in my e-mail and sent her an invitation to Facebook ). Sheryl had the most gracious attitude - even when we decided to try another tour provider -  which is a sound business acumen, proven by the fact that we will be returning. 

Thank You,
 
  

Jale Dalton
Broker, Owner
Century 21 Mountain View Realty
5580 Fairfield Road
Carroll Valley, PA 17320
717-642-5844 office
717-420-0743 cellular
717-642-6390 fax
PA License # RM049681A
MD License# 525034

 

  

8-07-2009

 

Hi Sheryl,

 

  

Judy Curtis with Metrowide Brokers in CO said that you did a fantastic job with the webinar and she really enjoyed it!  :)

  

Just wanted to pass it along!

 

  

 Grace Rusten

   
505 W Riverside Ave STE 300
Spokane, WA 99201

Phone 888.458.3943
Fax 509.323.0848

www.tourfactory.com

 

 
8-07-2009

 

 

Yo folks!

 

I just gotta say……………………..Sheryl Green ROCKS!

 

 

I had a great day dropping in offices (landed two office presentations with CB United in the process).  While I cherish all of Customer Service (Grace, Crystal, Laila, Nicole, & Ian), I have to mention how often I hear Sheryl’s name.

 

Today was no different.  A client (who hardly spoke English by the way – Miriam Franco) was once again raving about the assistance that Sheryl has provided on numerous occasions.  This is far from the only time I have heard of her “Golden” (to quote one client) assistance.

 

Just have to throw out some props to someone that is of great value to me personally.

  

Y’all have a great weekend!

 

Best Regards,

 

Tim Erskine

 

Regional Manager - Carolinas'

 

Tim.Erskine@TourFactory.com

 

www.WeHaveAShowing.com

 

704-651-4747

 

 

1-25-2011

 

 Jack Gullette

 

Thank you for all of your help today Sheryl, you are a pleasure to work with and a superstar at what you do!

 

Jack Gullette
Broker with Exit Real Estate Valley
Cell:(509)499-4847
Office:(509)926-2006
Fax:(509)926-6049
E-mail:jack@exitofspokane.com

 

 

From: Linda Turman [mailto:lturman99@gmail.com]
Sent: Thursday, January 26, 2012 10:41 AM
To: Sheryl Green
Subject: Re: TourFactory Webinar Class #3-How to Create a Virtual Tour Start to Finish!

 

 

Hi Sheryl,

  

Thank you for a Dynamite webinar this morning.  I’m amazing about home much you know and the best part is you make it look so easy! What an asset you must be to TourFactory!

 

 

I will NOT be able to be on tomorrow's webinar.  Will this class be offered again?

  

Thank you for your time & have a GREAT day!

 

 

Best regards,

 

 

Linda

 

 

Linda Turman,ABR,SFR,RRG,GRI

 

RoofTop Realty

 

8560 S. Eastern Ave.

 

Las Vegas, NV.  89123

 

C-702-340-3950

 

F-702-233-8090

 

lturman99@gmail.com

 

www.catchlasvegashomes.com

 

 

You are a great trainer!! Truly amazing!  Thanks again!!

 

 

Take care,

 Keith C Bruce
Designated Broker

 

ACRE, NAREC, C-CREC

 

Accredited Consultant in Real Estate®

 

Keith@soundpointre.com
206.226.4663(HOME)

     

From: Kathleen Shierk [mailto:Kathleen.shierk@tourfactory.com]
Sent: Thursday, May 03, 2012 3:13 PM
To: 'Dave Gay'
Cc: Sheryl Green
Subject: RE: RE: TourFactory Virtual Tours-Webinar Discount-Another Client

 

 

Hi~

 Thank-you for the email. I spoke with Candi a few weeks ago, come to find out we have worked together for years when I was in title, so I know her. She is awesome, she “strongly” encourages all her customers to use us! Love her. I have a card in the mail to her, but I think a lunch might be in order. SHE LOVES YOU, SHERYL!!! I told her to join the club! Thanks so much for the email, appreciate being kept in the loop.

 

Kathleen