Hi folks. Recently I had an agent request more information on.....
First, I want to let you know that my listing presentation may be a little different than most. I've never had any training and I've never been on a listing presentation with anyone. I haven't read the book and I didn't listen to the tapes. My presentation was learned by 17 years of trial and error.
To me, the most important part of the listing presentation, is the phone interview, prior to meeting with the potential Seller. By the way, the Seller is not interviewing me, I am interviewing them. When a potential Seller calls, I always chit chat for a few minutes, get the address of their property, their phone number and tell them I will call them back in a few minutes when I can give them my full attention. What I am doing is delaying the conversation to give me time to research their property. It only takes a few minutes but I want to find out as much as I can before I call them back.
When I call them back, normally within about 15 minutes, I already know how much they paid for the property, how long they've owned it and what range the value should fall in. I've sold a lot of properties in my market, so my rough estimate of value will be within $5,000 to $10,000 with out even seeing the property.
Now what I need to know from them is:
If the answers to these questions are satisfactory, I make an appointment to meet with them. This is what I say.
Now folks, as you can tell, I have already taken their listing in my mind. I will send them an e-mail as I told them I would and they can do their own research on my services. I do not need to rehash this with them when we meet. I have also already pre-qualified them and know that they have a property I will be able to price right and get sold.
When I do meet with them, it is really just to get to know them a little better and to go over pricing with them. I do not go over marketing or any of that stuff. Once I have given them my pricing strategy I immediately start talking about how showings will work, how we negotiate offers together, the possibility ofBuyers asking for closing costs, inspection and repair issues, pre-qualification letters, the closing process etc... What I am doing is keeping them focused on selling and closing NOT whether or not to list with me. My strategy, cocky or not, is that I am the one deciding whether or not I want to list their property not vice versa. I have a lot of confidence in my ability to sell their house and I want them to "feel" this from me.I do not beg for listings. I do not fear losing the listing. My job is to give themthe truth about the market and what it will take to get their house sold. If for some reason they do not want to list with me, at the price I have recommended, then there are no hard feelings. I wish them luck and I leave.
I leave them knowing that they can call me anytime, whether it's to list at a later date or if they just have questions. I am there for them when they are ready to take my advice. I never burn my bridges.
My goodness! This post is getting way too long and I'm not sure I answered the question, so below are some links, to some other posts that I have written. These will expand on my technique a little more. I hope this article helps someone take a listing next week. Go get ‘em!!!
Broker Bryant's tips:
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