Dear Caroline,
As you know, I do a great deal of research on the projects that I take on, and buying and selling a house is no different. When I decided to put my home in Phillips Ranch on the market in September of 2006, I did an exhaustive search of the San Gabriel Valley with respect to demographics, and also to selecting a Realtor for the job. After weeks of research I found that the right person for the job was you, Caroline Tsou, and my research again has been proven to be correct.
As you know I put my house on the market in September 2007, on a Saturday, by Wednesday you had two offers, and was in escrow on Friday, all of this within one week.
I also decided to select you to find me a new home, I gave you an idea of what I wanted, where I wanted it to be located and a general price range, within two weeks we signed a purchase agreement for a new construction condominium in Torrance. Since the project was not completed you negotiated a package with the Builder to provide housing until the new unit was completed. The builder promised multiple closing dates, and finally five months later, and a very difficult escrow, I finally moved in on March 23, 2007. You were able to negotiate over $15,000 in incentives such as loan maintenance cost, furniture storage, and housing.
Many thanks for all your hard work, and sticking with me on theses projects for over five months. In the event that I am looking for new property, you will be the first one I call.
Sincerely,
Larry Patriguin
***********************************************************
Dear Caroline:
Mr. Bolano and I would like to thank you for the professionalism and efficient manner in selling our house, and fining our new home for us.
We are both very please with our new home, it is the perfect house for us. You have been patient with our searching for our new home.
You have updated us with the sale of our old house and follow thru up to the closing of escrow. I will be glad to recommend you to any seller or buyer.
Thank you for selling our house more than what we have asked for, also thank you for our gifts. That was sweet of you.
Sincerely,
Mr. and Mrs. Bolano
***********************************************************
To Whom It May Concern:
Caroline Tsou was our realtor for the sale of our condominium in Walnut, CA. In our dealings with Caroline, we found her to be extremely knowledgeable of market conditions, responsive to our requests, and highly proficient in the marketing of our property.
Caroline had a firm handle on the inventory, pricing, and demand for real estate in our area. She was able to educate and guide us so that we could set an asking price for our condo that we feel achieved the maximum possible selling price. The price that we set and were able to sell our home for was much, much more than we had anticipated prior to selecting Caroline as our realtor.
She returned all of our calls promptly and was able to provide answers and options for solutions to all of our questions and needs. We were considering a seller rent back situation, and Caroline was able to educate us on all of our options. Our two dogs posed a hurdle in finding a place to live after we sold our house, and Caroline was able to present several options for us to consider.
Caroline marketed our property via several different tools including the internet, open houses, and advertisements in various publications. She was able to find a buyer and sell the property at the pinnacle of the price range that we set in a very short amount of time. We had several different offers, and Caroline was able to provide guidance on the qualifications of each bidder so that we could make a knowledgeable decision on what offer to select.
Due to Caroline's knowledge, professional nature, and dedication, my wife Sarah and I are both extremely pleased with our decision to select her as our realtor. We have used several realtors in the past with varying levels of satisfaction and are the most satisfied and impressed with Caroline. We would highly recommend Caroline Tsou as a realtor knowing that she will give the same level of service to all of her clients.
Best wishes,
Brian & Sarah Rivers
