Name

Terri Perron

Company

Upper Hand Office Solutions

E-mail

Contact Terri Perron (Upper Hand Office Solutions)

Website

http://www.upperhandofficesolutions.com

Office Phone

(207) 221-5432

Cell Phone

(207) 651-6035

Fax

(888) 565-4443

About Us:

Hi!  My name is Terri Perron.  I am founder and Sole Proprietor of Upper Hand Office Solutions.  With over 20 years experience in the corporate world, Upper Hand provides an extensive background in Office and Executive Administration & Management.  This background includes, (but is not limited to), Payroll Administrator, Benefits Coordinator, Executive Assistant, Lead Management, Prospecting, Customer Relations, Transaction Coordinator, Office Manager, Project Manager, and Team Coordinator.
Upper Hand has a wide variety of "hands on" experience with many technical applications such as Excel, MS Word, ACT! Database, Outlook & Outlook express, Quick Books, Multiple Payroll and benefits applications, Online Advertisement and marketing tools, and Web based marketing tools and resources for Maine Realtors.  These are just some of the dynamic and diverse skills that Upper Hand has to offer.<!-- -->

Areas of Expertise

Full support Real Estate Professional Assistant, Calendar Management, Word Processing, Data Entry, Data Base Management, Prospect Management, Travel/Event Planning & Coordination, General Bookkeeping, Internet Research, Account Reconciliation, Order Fulfillment, Excel Spreadsheets, File Conversion, Envelope Stuffing, Web Site Maintenance, and more....

Testimonials

Terri was invaluable to the success of my real estate team at Coldwell Banker and even more so to the company I formed....  She exuded a positive attitude at all times and took on greater and greater aspects of managing the company while I worked to sell real estate.  She solved problems large and small with enthusiasm and with an eye towards avoiding problems in the future. She always took every opportunity to improve systems, communications, and tools to make our work more effective, efficient and even enjoyable. Her customer/client service skills are at such a high level that I was never fully able to utilize Terri's full capacities in this area.  Terri was able to work with everyone she encountered in every situation.  I never hesitated to hand her a difficult situation and she never flinched in taking on whatever came her way.
  David Whitten / Whitten Properties

Terri is a take charge person, and she always gives 110% no matter what situation she is faced with.  Because we worked with and relied on so many different vendors it was necessary to develop good relationships with them.  I heard many times from many different vendors how much they enjoyed working with us because of Terri.   Her communication skills are exceptional, and she practices ‘proactive listening.'

I have long been impressed by Terri's diligence and work ethic.  Her organizational skills are outstanding, and she is a trustworthy individual.  Any company should feel very fortunate to have her on board.
Jaime Pettingill/Coldwell Banker Friends & Neighbors Realty