Hi Anna, You so correct.  The agent looks young, that is not an excuse, and was very haughty the way she worded her emails and phone calls.  After the first one and on the counters I made sure every thing was detailed like if a price change I put the line and page on which their proposal appeared, like page 1 of 10, line XXX section X.  I did this with everything.  Also in each email in which I replied I was very care to word careful so she would have no comeback.  When I let her know we would not be answering the counter and told her that the last counter was essentially the same as the last counter they gave to us,  the numbers were manulipated but the net was just several hundred  dollars different.  She emailed me back and said my math was wrong, but no big deal.  I emailed her back and showed her the difference $458 from one counter to the other.  I could not help myself and I can say that I will not probably show any of her listings if she has any, unless my buyer is set on it.  I do not want to experience her again and do not want any clients to either.  Unless of course the listing is really great.  We were in the $500,000 price range, one would think.

Thanks again Anna.

You are so correct!  I always try to measure my words before I let them come out of my mouth..  Once they are out,there is no going back regardless of how good you are.

Thank you Sheila.  You are appreciated and thank you for taking the time to read it.