Belinda Spillman some of the other agents only have one transaction going at a time so they don't have to learn to multi-task.  Other times, it is our clients trying to see if the "other agent" has gotten back to me or not yet since they can't believe the lack of response.  It is tough because when they call me, I have no idea which way the other agent might have tried, so I am forced to check all potential places they could reach me.

I did add a quick response option on my cell phone that does allow me to send messages like "I'm in a meeting" or "I'm with a client" but then they know I can see my phone, so they text me and/or email me.  Maybe I need a new option "Take a Prozac and chill, I will get back to you". ;)