excellent customer service: Full Size Candy Bar Experience
- 10/31/07 01:06 PM
I just read a blog by Nancy Pav, a realtor in VA. She definitely hit the nail on the head. The blog talks about full size candy bars, and how she still remembers the families that gave them out every year for Halloween. She then relates that to professional life. I want to elaborate on the subject, but definitely check out her blog at http://activerain.com/blogsview/257476/FULL-SIZED-CANDY-BARS. As professionals, what are our full size candy bars? I know at 1-800-GOT-JUNK? we constantly talk about "wowing" our customers. We want people to walk away from their experience thoroughly in shock that they just received (6 comments)