Have you ever had this experience? You get on the phone with a client or prospective client and all of a sudden words fail you? Yeah. It happens to everybody. But it doesn’t have to. That’s where scripts come in.
Scripts can be for any kind of contact: on the phone or leaving a voicemail, in person, via email – even knocking on a door. Having scripts is a way to ensure you get your message across succinctly, professionally and personably.
When you are well-practiced with scripts you’ll be prepared for cold calls, elevator speeches and client objections. No more will words fail you.
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