customer service: Customer Service Ain't What it Used to be - 03/27/07 12:03 AM
Do businesses prioritize customer service anymore? How many times have you gone to a fast-food restaurant and had to wait for the server to finish his/her conversation with a co-worker before they'd ask for your order? Or how about returning an unwanted item to the customer service center of your local retail store? Do they act as if they are doing you a favor by simply waiting on you? I'm fed up with our culture's lack of customer service!
I know, what can I expect from a teenager who's making minimum wage at the burger joint? Well, I expect fast, friendly, … (11 comments)

 
Evy Williams, Mercari Consulting (Mercari Consulting (formerly Brochures by Design))

Evy Williams

Mercari Consulting

Fredericksburg, VA

More about me…

Mercari Consulting (formerly Brochures by Design)

Office: (703) 403-5021



Links

Archives

RSS 2.0 Feed for this blog