customer service: Customer Service - how important is it?
- 02/27/09 07:53 AM
What do you look for in customer service? Is it a smiling face, going the extra mile, bringing a cup of coffee? I'll tell you what I like. I'm sitting at the Power Kia Customer Lounge in Salem, OR. As the proud owner of a pre-used Kia Optima, let me tell you, these people know customer service. When I first brought the car here, I was a new owner & had a problem with the driver's door - it wouldn't open. They went above & beyond, looking it over for me and asked if my timing belt had been replaced. Turns out … (1 comments)
What do you look for in customer service? Is it a smiling face, going the extra mile, bringing a cup of coffee? I'll tell you what I like. 
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