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listening skills: How to be a better listener and why...
- 03/28/13 01:46 AM
With all the White House receptions he hosted, President Franklin D. Roosevelt eventually got tired of flashing his big smile and saying all the usual pleasantries. One evening, he decided to find out if anybody was really listening to what he was saying. As each person came up to him he extended his hand, he flashed that big smile and said, " I murdered my grandmother this morning." People automatically replied with comments like "Oh, how lovely!" or "Just continue your great work." One foreign diplomat who turned out to be listening; after thinking about replied, "I'm sure she
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