Customer Service. Well, it certainly seems like a seemingly innocent term, doesn't it? I mean, after all, we do expect to be treated well when we are involved in a transaction (of any sort!) with someone that we believe has earned the benefit of out business. It's just how things are supposed
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06/29/2007
OK - so that sounds like a dumb question. Right? Nope. I have a friend in Louisiana that asked me that very question. He did not believe that we have beaches, rivers, ponds, lakes, etc. I don't know what he thought Ohio (and the Midwest in general) looked like, but it really cracked me up th
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06/23/2007
Most of us can remember the 'old days' when all the neighbors knew each other, everyone knew every kid, and the family pets were merry wanderers that visited all the neighbors. You stopped and chatted without an ulterior motive. And you welcomed newcomers to the neighborhood with a smile and an
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06/17/2007
As my husband and I were walking our neighborhood with a local school board candidate we came across a young man walking down the street. His step was purposeful, but his demeanor was that of defeat. As he neared us I spoke up and said, "Hi, how are ya doing?" You know - the good old socially
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06/11/2007
I had a most interesting conversation this morning about the state of our local economy. This conversation would not normally have stuck with me as strongly except for the comment made by a member of the group. The comment?"Well just what does economic development have to do with Real Estate?
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06/07/2007
Recently I was asked why I chose Real Estate as a career. The question came from a friends daughter who was doing a project for school where she had to interview folks in different career fields. I was honored to be her choice for Real Estate.When Linda asked me this question I didn't even have
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06/07/2007
Dear Homebuyer:I would like to take this opportunity to make your home search just a little easier. The whole process is exciting, confusing, exasperating and sometimes just downright maddening. But in the end it's one of the most satisfying experiences you will ever have.The preparatory phas
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06/03/2007
This morning I opened my email to find yet another attempt to recruit my services in the money laundering business. I get one a day - kind of like a vitamin. Well, this morning I was feeling pretty ornery so I decided that I would answer the idiot that sent me the letter. (Yes - I know you'r
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06/01/2007