property management brevard county florida: Above and Beyond Is part of the Job Description
- 10/19/14 11:38 PM
I think that I tend to go above and beyond quite often for my clients; one particular example of this would be the time that my husband and I went over to a new property management account, that I had listed for rent at 11:30 pm, because someone had broken in. The property owner who lives in Connecticut, had received a call from a neighbor that someone had broken into the property and had left an upstairs window open.
This particular owner was especially anxious as they had just had a really bad experience with the first … (11 comments)
property management brevard county florida: Should You Charge A Late Fee?
- 03/11/14 10:34 AM
The lease that I use gives my tenants a three day grace period, before being charged a late fee. I tell my tenants that if they communicate with me and do what they say they will do, I may even be able to be a bit more flexible. Sometimes checks can get lost, or emergencies come up, so I have at times waived the late fee. As long as it does not become a habit and does not cause the owner's distribution to be delayed. In this way I differ from a lot of managers and might be considered too … (9 comments)
property management brevard county florida: How To Provide Great Service, Without Sacrificing Your Sanity
- 02/04/14 12:29 PM
There are times that I am so busy and have so many balls in the air at one time that I can't possibly concentrate on one more thing. On these kind of days, I find it is best to answer the phone if I can and unless it is something I can quickly respond to, just let the caller know that I am really busy and will call them back at another time, when I can give them my undivided attention, or to let the call go to voice mail. I have seen quite a few posts from other Brokers and … (9 comments)
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