kodak: Customer Service...Where has it gone?
- 09/28/11 03:18 AM
What has happened to customer service in this country? Big corporations need to learn the definition of this again. According to Wikipedia...Customer Service is the provision of service to customers before, during and after a purchase. Here I sit on vacation in Key West with a brand new Kodak PlaySport camera (waterproof). Used it yesterday briefly in about 1 foot of water when the camera failed to keep its battery charge. When I returned to my hotel room and put it on the charger, nothing happened. The camera is a dud! Apparently water found its way into the battery compartment and shorted … (4 comments)
What has happened to customer service in this country? Big corporations need to learn the definition of this again. According to Wikipedia...Customer Service is the provision of service to customers before, during and after a purchase.
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