qa: HOA Q&A
- 05/12/16 02:14 AM
ASK THE HOA EXPERT: EVALUATING OUR MANAGEMENT COMPANY'S EFFECTIVENESS
Question: Our board would like to evaluate our management company's effectiveness by way of a member survey. What questions do you recommend? Answer: Since the vast majority of members are disconnected from day to day HOA operations and have little first-hand knowledge of the manager's contract obligations, few have an informed basis for evaluating the manager's effectiveness. A suggestion form might be more appropriate. List the various categories of tasks the HOA is responsible to perform like General Maintenance, Landscaping, Pool, Janitorial, Communications, Newsletters, Rules Enforcement, Financial Reporting etc. and ask for specific recommendations (1 comments)