This is a big pet peeve of mine. I believe as agents, we are paid for our knowledge and experience with our local markets and negotiations should be based on facts not emotions. Buyers and sellers are understandably emotional, but as agents, we should be the calm 'port in the storm'. Agents who rely on yelling, whining, or similar techniques in their negotiations can end up blowing a deal for their client and only come off as unprofessional. The definition of negotiation is- "A discussion to come to an agreement." It is not about winning or losing, it is about coming (0 comments)