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propertyinmadisonville: 4 Secrets to Communicating with Difficult People
- 04/07/15 01:17 AM
Whether you are dealing with a grumpy teenager, putting up with a boss that makes your life miserable, or engaging with a difficult person in another context, knowing some of the techniques employed by successful negotiators can help you steer your encounters in the desired direction. That would be a better result than feeling out of control, wouldn’t it?
When we lose control, we go into crisis mode. We swing between anger and hopelessness. We get frustrated and we fall hostage to our negative and disempowering emotions. That’s not a state of mind you want to be in. There is little to gain when a … (21 comments)
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Whether you are dealing with a grumpy teenager, putting up with a boss that makes your life miserable, or engaging with a difficult person in another context, knowing some of the techniques employed by successful negotiators can help you steer your encounters in the desired direction. That would be a better result than feeling out of control, wouldn’t it?
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