communicate: Techno-Crazy!
- 08/30/06 01:50 AM
Something that has concerned me lately, perhaps even alarmed me, is the way our profession is embracing technology! While technology is a wonderful thing, let's not forget that one can get overwhelmed. Let's also consider that agents, especially new ones, tend to be gullible and believe that they need everything out there to succeed. So these agents buy and buy. They either don't know how to use or properly implement this technology. Most will sit on a shelf or rest in a drawer. I remember when the IVR hotline was first introduced to our profession. I ran out and paid $2100 for the (9 comments)