Join Denise Lones each week as she looks at the world of real estate and the world at large from customer service to the importance of listing presentations in a one-on-one style. Denise has more than 20 years of experience as a successful agent, broker, trainer and coach. Denise is someone in the know when it comes to real estate.
ARCHIVED BLOG POSTS
Telling the Truth and Offering Solutions We have delved into the sometimes-contentious topic of conflict over the last three weeks by introducing the "Conflict Formula" which will help you deal with any situation involving conflict by keeping a cool head. My Conflict Formula is reiterated below:...
The Gift of a “Wrench” You may have heard the term, "throwing a wrench in the plans." Well, from where I'm standing, it seems to be raining "wrenches" this month. I have been contacted by so many agents I am coaching who have needed to change their plans for the summer because a family member ha...
Keeping Morale Up in a Frenzied Multiple Offer Market There is no doubt that the market has picked up in many areas and is moving at a pace that is hard to control and even harder to keep up with in others. In the markets with reduced or limited inventory we are seeing multiple offers and with t...
The Gift of the "AHA!" Moment We all have those moments in life when something hits us when we least expect it and rocks our previous beliefs and changes our actions. I call them "AHA" moments. I have had my share of them, as I am sure most of you have had yours. The two most powerful moments I ...
Checking in with Your 2013 Goals We just passed the 2013 mid-year mark. Have you taken a look at your 2013 goals to make sure you are halfway towards completing them? If you are like many agents who have been caught up in the harried pace of the recovered and hot market, you may not even know wh...