rentals: Customer Service is not a two letter word - 09/08/11 11:08 AM
Customer Service is not a two letter word
During the last couple of days I read and commented on two blogs about customer service. Each covered one end of the spectrum, one left me inspired and prompted me to give kudos to the blogger/agent and the other left me speechless and appalled and prompted me to write this blog. THE APPALLING EXAMPLE OF 'CUSTOMER SERVICE' The agent in this worst case did not do anything wrong but just relayed a scenario and asked: What would you do?¹ She had received a phone-call from a lady who was close to tears. Said … (36 comments)

 
Andrea Bedard, Fluent in Real Estate & German, M.A. ABR ASP CIPS (Thompson Company, REALTORS® 240.593.2860)

Andrea Bedard

Fluent in Real Estate & German, M.A. ABR ASP CIPS

Silver Spring, MD

More about me…

Thompson Company, REALTORS® 240.593.2860

Address: 15711 New Hampshire Ave, Silver Spring, MD, 20905

Office: (301) 384-9177

Mobile: (240) 593-2860

Andrea's blog is about (g)local Real Estate, family-owned businesses, Main St USA, neighborhood info and happenings in MoCo & HoCo and (far) beyond.

It's sprinkled with sound advice and a candid perspective, sweetened by her vintage soul and topped off with her passion for Real Estate, travel, running, and the 2 most important people in her life. Andrea is an ABR (Accredited Buyer's Representative), bilingual, and holds the distinguished Certified International Property Specialist designation.



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