Your name saw this post on The ActiveRain Real Estate Network and thought it might be of interest to you. Please see the link below to review the post.

Sales Vs. Services
So here goes my very first article .....
 As a newer agent starting out I was often confused between what was more important, was it Sales or was it Service that I should focus on?
Coming from a mostly Business & Customer Service back ground my first instinct in the biz was to provide over the top service....Which is true, too a point. I learn't very quickly that although Service is what makes people refer friends and family, it's the art of selling and sales that is going to put money in my pocket. A few of my first clients were "Tire Kickers" and after endless km's and several homes later, the light bulb came on.
Before we went any further I had to ask the qualifying questions and get a little tough. it was scary the first  few times but in the end it really paid off. I found out that none of my clients were ready to buy and one hadn't even be pre-approved for a mortgage yet..... YIKES!
 Although it wasn't in my nature to get to the bottom line ...it is now. I am simply amazed how much time I have saved and the respect that clients show me ... more

__________________________________________________
Are you on The Rain? Grow Your Network!