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Sales Training - Baseball, Comedy and Old Movies - A Tribute to Abbott, Costello and the Art of Active Listening

 
Occasionally, we have all been parties to conversations that simply go awry.  There is a disconnect between the speakers.  It can seem that the other person is speaking a foreign language and that the speakers are talking over or past each other.  When I observe or hear these odd conversations, it reminds me of the old Abbott and Costello routine "Who's on First?" from my childhood. 
 

Example of a Conversation Gone Awry
The general premise behind the comedy routine "Who's on First" is that Costello, acting as a peanut vendor, asks Abbott, the manager of the St. Louis Wolves, a simple question "Who's on first?"  The comedy act is a great example of a conversation gone awry.  It goes something like this:
Abbott: Well Costello, I'm going to New York with you. You know Bucky Harris, the Yankee's manager, gave me a job as coach for as long as you're on the team. Costello: Look Abbott, if you're the coach, you must know all the players. Abbott: I certainly do. Costello: Well you know I've never met the guys. So you'll have to tell me their names, and then I'll know who's playing on the team. Abbott: ... more

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