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do you have a closing today?
I try to make a conscious effort to dress professionally at every available opportunity.  After all, we're professionals and should dress accordingly.  I don't think anyone would argue that.  However, I've lost count of the number of times that one of my colleagues has asked me, "do you have a closing today?"  They see me wearing a suit and immediately assume that I have a closing on that day.  "So what?", you might ask.
Well, let's take a typical buyer transaction.  As is usual for me, I'm involve myself in every step of the process.  I meet the buyer (Bill), I show him properties, I write up offers, I go to the home inspection,  I attend the appraisal, I accompany Bill to the final walk-through, and finally to the closing.
What if the only time that I dressed professionally was at Bill's closing?  What would I be communicating to my customer?  Simple:  that the only part of our relationship that I care about is the part where I get paid!
In short, It behooves all of us to think about this the next time we think about asking on of our colleagues, "Do you have a closing today?"
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