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15 Reminders For Treating People Right
•1.        Remember the Golden Rule.
•2.       Respond promptly to inquiries and requests for information.
•3.       Schedule appointments and property showings as far in advance as possible; call if you're delayed or must cancel an appointment.
•4.       Enter listed property before the prospective buyers to ensure that unexpected situations, such as enthusiastic pets, are handled properly.
•5.       Leave your business card at showings with the date of your showing and "Thank You". (unless MLS rules or state laws prohibit)
•6.       Never criticize the property in the presence of the owner.  Be aware that your showing may be under electronic surveillance - home security systems, etc. 
•7.       When showing an occupied home, always ring the doorbell or knock before entering.  Knock before entering any closed rooms.
•8.       Present a professional appearance at all times; dress appropriately and maintain a clean car.
•9.       If sellers are home during a showing, ask their permission before using the telephone or bathroom.
•10.   Advise other brokers' clients to direct questions to their agent.
•11.   Communicate clearly; always avoid acronyms.
•12.   Be aware of and meet all deadlines regarding inspections, repairs etc.
•13.   Show courtesy and respect to the general public.
•14.   Be aware of and respect cultural ... more

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