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Bank of America and Equator: Hints for Short Sale Success



If you and your short sale sellers are having problems with Bank of America and Equator (formerly Reotrans), you are not alone.  My team and I have been "experimenting" with the new short sale upload system since we've been forced to start using it two weeks ago. Not only does the short sale agent have to use Equator, so does the short sale seller. The idiosyncrasies of the software can be intimidating-- even to a savvy internet user.   Passwords don't work, information is wiped out, and files are rejected for reason code: OTHER.


 Today a Destin short sale seller came into my office for help entering his financial information.  We had already uploaded his last two years tax returns, last two months bank statements and last two paystubs by separate pdf.  After entering his information and filling out thirty plus data fields, his information was WIPED out three times by Equator.  WHY?  He hit the back-button!  But did we give up?  No way! After a while, through trial and error, we found some tips to help you along your Bank of America-Equator journey.Remember to have your seller log onto bankofamerica.com/shortsale (no www).  He should already have his password, after registering at 1-866-677-2516 and having one emailed to him.

There are NO DETAILED INSTRUCTIONS, ... more

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