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SNEAKY.....BANK OF AMERICA.......LOAN MODS.......... TAKES THE CAKE...........
I am just trying to help spread the word!!  I am not alone in thinking something needs to be done about Bank of America!!
I have clients that have been negotiating a loan modification with this bank for 1.5 years now. They have sent in all that has been required and requested and then they have sent it in again and again.
In addition, they have been in contact with this Bank 1-2 times a week for over 14 months trying to get the case closed and settled. After repetitive contacts and visiting with all the different departments and of course the famous on hold for Guinness record times......they state that the mod is FINALLY going out in 2 weeks.
Four weeks go by and then packages arrive from BofA. Two are identical with pre-paid FedEx envelopes. They are applications inviting us to start the procedures all over again. ALL OVER AGAIN. Four days later, a duplicate package is sent as well by regular mail. Another arrives two days later.
After everyone on my end who is involved gets out their frustration, blame, and all the rest of it,... the paperwork is immediately filled out and sent out the next day.
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