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In Manhattan, buyers rarely offer their loyalty
When I was a broker in D.C. , Maryland and Virginia, I refused to search listings, make appointments and load buyers into my car to show them properties unless they signed an exclusive agreement for me to represent them.
Call me arrogant, but I wouldn’t even show them property in one of those three areas, say Washington, if they told me they wanted to work as well with another broker who they already had met in Virginia.
Perhaps you can sympathize with my reasoning. 
Unless a buyer was willing to be loyal to me, I could be stuck working many hours and providing considerable expertise for nada, nothing, zilch.  I would explain that they wouldn’t donate their time to their employers and that I wouldn’t either.  Almost always, my clients understood.  Or went away.
After I moved back to the Big Apple, I was in for a shock: It is not the custom here for buyers to sign agreements with their brokers.  I never asked for one, never, therefore, obtained one and occasionally paid the price for tending to expect the best from individuals.
Unsurprisingly, I’ve often been disappointed, and an article in the Real Deal a while back made clear ... more

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