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What the world needs is more Fluffy!
I could hear the booming voice and the surprised reactions from 4 cars away, "Welcome to Taco Bell. My name's Fluffy. How can I help you tonight?" This unconventional and unexpected greeting coming from the microphone was causing quite a stir with the Friday night crowd. Fluffy was clearly cracking people up and the excitement he caused was palpable. We'd come to the Taco Bell at 321 State Highway 13 after a long day at Mt. Olympus Water and Theme Park. After miles of walking, blistering sun, $3 waters, $5 slices of pizza and at times less than stellar service, theatrics from a drive through clerk was a refreshing surprise.
As we got closer to ordering the peals of laughter following Fluffy's missive could almost be scripted. "Hey Fluffy!!!" No, Fluffy was not his real name, just a nickname he'd pricked up somewhere along the line. Yes, he was serious, Fluffy. Fluffy's delivery was enthusiastic and playful. Fluffy was having fun and we were all invited to join in. In a world where many in the fast food industry barely even say "hello'" Fluffy's welcoming entreatment created an infectious energy that could be felt from afar.

All the way through the ... more

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