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Client appreciation party was a great learning tool!
A couple of agents in my office got to together to hold a client appreciation party or as we called it Cookies with Santa. This was a first for us and unchartered territory so we were all a bit nervous. It was a learning process for all of us. Now that the event is over and everything cleaned up, I have sat down and relaxed..and realized a few things.
First and most important, my database is not complete. All throughout the day I realized I should of invited this person or that person. That proves I need to work on my database!
The second thing I realized is I should I have sent reminders or evites out. Several clients that had said they would be there did not come. Now its possible something came up but as I sat there I wondered if maybe they had just forgotten. If I had sent reminders out then I know I did all that I could.
The last thing I learned is my clients really do like to hear from me! As I sat and talked with each client I realized that just toughing base every so often is OK with them! They all said its so good ... more
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