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The Confusion of Dual Agency
Dual agency is allowed in California real estate transactions.  The term is used quite broadly, but can have varying definitions. It can be really confusing, so let me break it down a bit. 
Dual Agency- Company. One real estate company can represent a seller, and the buyer in a single transaction.  This is quite common with large national brokerages as well as multi-office regional brokerages.  Those individual offices could have different managing brokers. There would be two different real estate agents in this scenario.
Dual Agency-Broker.  The same broker can be the broker of record for a number of franchises or offices.  So my brokerage, Alain Pinel Realtors may have the same broker in Danville for example, as the Livermore office.  The broker/manager may be different though in those two offices, as would be the two real estate agents. The agents may or may not know each other.
Dual Agency-Broker/Manager.  The same broker is the broker/manager of two different agents from the same office.  For example, agent Jane Smith represents the seller, and agent John Doe represents the buyer.  Both report to Broker Bob.  It is more likely that these two agents know each other. However, many agents ... more

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