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Does It Really Matter Why the Client Chose Another Agent?
An agent emailed me yesterday to say a buyer she had been working with suddenly dropped her in favor of another agent. She wanted to know why. In fact, she went so far as to email the client and ask -- in the interest of improving her communication skills and learning from her mistakes -- but the client did not respond. She wondered if I would be willing to call the client and find out why the client had hired a different agent.
It's human nature to wonder and to sometimes feel slapped in the face. Some agents might wonder what is wrong with themselves -- what can they fix? Others might wonder what is wrong with the client. Why is the client so stupid? Then, there are agents like me who don't care because it's not important.
Why isn't it important to know? Because it doesn't matter. Because every client is different. I'd say 90% of the time, when a client drops an agent or chooses to work with a different agent than the first agent called, it's because of circumstances outside of that agent's control. Here are some of the reasons clients might not call back or may choose ... more

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