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10 Things Agents Say That Destroy Client Confidence
Brilliant post by Clint Miller on how NOT to get the job.
Sadly, I know some stagers are still using "We are the lowest price in town" or "we'll meet or beat the other stagers' prices". Whenever a service provider or sales person tells me that, my first thought is "they must be desperate" and my second thought is "why should I pay their current price since they're obviously willing to go lower?".
Seems to me that regardless of how often Brokers or Sales Managers say not to do it, there are certain phrases that continually pop up during the course of a presentation/phone call/appointment that simply take a client's confidence and blow it clean out of the water...Sometimes even to the point of losing your listing to another agent...losing that big sale...or even driving away a potential repeat customer.
Having said that, I ran across a blog a long time ago that listed the top 10 things that sales people should never say.  So, I thought I would take that list and go through it line by line and show you exactly what the client thinks when they hear it come out of your mouth.
So...here it goes...
"I was just ... more

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