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Top Producer Tech Support Told Me Their Developers "Don't Think like Realtors"
"Software developers don't think like Realtors."
HA! Dave knew that.
I'm sure he also knows that neither do lenders, loan officers, home inspectors, buyers, sellers, appraisers, title companies, real estate lawyers, and a few more.
Courtesy, Lenn Harley, Broker, Homefinders.com, 800-711-7988.
I call the Top Producer CRM tech support line pretty often when I can't figure out some of their non-intuitive functions. I really should keep track of my questions as a basis for evaluating the functionality of my next choice of Realtor CRM system. I give Top Producer the benefit of the doubt and assume it's a user malfunction rather than a design flaw.
Often their answer is "that's a good idea, we'll tell management to include it in a future release." That must be a mandatory sign hung in their cubicles.
Can't Do That
The other day I called them asking how I can get the property name to show up next the contact name in a basic view. I got the usual answer; "Can't do that."
A Stunning Statement!
After a few minutes of discussing possibilities of workarounds the tech guy simply said their developers don't think like Realtors.
That I already knew.
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