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Does Zillow Have A Bad Rap With Homeowners?
I often get people that ask me questions about Zillow through my profile.  I try to answer each one, so keep them coming!  They give me good fodder for blog posts!  But it is also interesting to hear what is going through your minds with regards to Zillow. 
I was recently asked the following question from Carl Martens: 
Zillow really hit the market strong by providing a site where homeowners could find out what their home was worth, however once the data was determined to be inaccurate Zillow caught a bad rep...what has Zillow done to correct this and/or regain the trust of consumers?
To answer his question:
Actually, based on internal research, we don't have a bad rep with homeowners.   We found that 88% of our audience is likely to recommend Zillow to someone they know.   And 65% of our monthly traffic comes from repeat visitors.  Further, 25% came 10+ times last month!  So I don't think people would recommend the site or continue to visit it if they were having trust issues.   
Zestimates are something that we are constantly working to improve.  However, we know that we will never be 100% accurate.  We have tried to be as transparent as possible about this by 1) Posting our ... more

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