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The Communication Ball...How did it get dropped?
Communication between Agent, Client, and Inspector is important.  I find that real estate agents have many different ways of communicating with the inspector, from the time that an inspection gets booked to the time that a report is in the hands of the client and their representative.  Communication with a home inspector is as important as with any other service provider of the real estate industry.
I am going to post past experiences that I have had in regards to the agent, client, inspector communication drop.  The purpose is to educate others on what could happen when communication is broken.  My office and I learn and try to make the inspection process as easy as possible.
CLIENT MAKES THE CALL to book inspection.  After answering a series of questions, the client is asked if they would like us to contact their agent to get access to the home.  The client says yes.  The buyer's agent is contacted by email and message left by phone.  Inspection is set in 2 days.  A message is left again for agent the next day.  The day before the inspection, client is contacted and told contact with their agent was unsuccessful and we do not have access to ... more

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