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What Does Client Service Mean at Home Point Real Estate?
What Does Client Service Mean at Home Point Real Estate? The bulk of my business is Home Buyers, although I work with people Selling a Home too in Brentwood, Oakley, Discovery Bay, Antioch, and Pittsburg.
I do lots of things for Home Buyers, primarily I give them my time. The key issue is what do I do with the time I give them. I can hand Home Buyers stacks of paper work and booklets on Buying a Home; but they really need to talk to someone.
One of our Business Principals at Home Point Real Estate is High Tech Real Estate with Personal Service. Now I don't like to waste my time so when I am giving time to my client it is about building trust and educating as much as it is about buying a home.
The other day I sat with a client in the office of a New Home Builder signing a contract to purchase her home. Now she was excited about the home and loved the neighborhood, but expressed regret that we had “wasted” so much of both of our time shopping for other homes. I explained to her that I did not consider it a waste ... more

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