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What is Wrong with U.S. Businesses? Case in Point
What is Wrong with U.S. Businesses? Case in Point Some say it has been the ruination of U.S. industry what overseas manufacturers can do to compete and shut out U.S. manufacturing businesses.  Cheap labor and plenty of it seems to be part of the issue.  But I always wonder about all this Six Sigma and other quality programs U.S. manufacturers implemented...or at least attempted to.  Small manufacturing businesses just do not take the right steps to look at their operations in a critical way.  There is nothing to be gained with the rosy red glasses on when you are losing money to oversea competitors.
When I first bought an convection/microwave oven as my second oven I had no doubt that it would be a GE.  I had heard about all their Six Sigma quality controls to eliminate customer issues with their appliances.  What could be better.  Well within a month I had issues with the oven and actually this happened twice within the year warranty.  I bought the extended warranty then for an outrageous amount of money (bad move on my part).  Oven failed again and I was told even though I fought it to higher levels, my oven issue was ... more

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