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“Am I Asking All the Right Questions?”

Asking questions and listening to the answers is the best way to serve the consumer.
There is a solution to many people's needs that they may think does not even exist. By asking the questions and listening, we can often get to the root of how people make decisions.
Providing a solution to their problem not only brings joy into the consumers life, it brings joy to us who serve them.
This story is a good example of the benefits of Asking Questions.
“Am I Asking All the Right Questions?”
 
A few weeks ago we did an open house and this couple came to see the property we were offering. I took these folks through the property and they mentioned they were working on their credit and would soon be able to purchase.
 
As we walked through the home I continue to demonstrate the property and ask questions at the same time. The right questions save a lot of time.
 
1) You indicate that you are working on your credit, what are the issues? We had a BK 5 years ago.
 
2) What is still on the credit report that dates back to the filing of the BK? From ... more

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