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Learning how to blink....
I knew I would enjoy working with these new buyers after the first email exchange.
In the book Blink, it illustrates how we think without thinking and delves into the reasons why some people are able to make quick and decisive decisions while others seem incapable of making a decision about anything. While the book deals mostly with face to face communication, I believe you can tell a lot about a person from their electronic communication too. It's a good read and a theory that any Realtor can appreciate. In this job we have to be able to size people up quickly and get to the gist of what they are looking for and learning to embrace your "Blink" is a good way to do that.
And so it was with this new couple. It began with an email asking the kinds of questions that come from someone unfamiliar with the area. People usually want to know about the climate, shopping, proximity to larger cities. If they are writing about particular property, they will ask about the neighborhood; why the house hasn't sold yet; how does it compare to the rest of the neighborhood. There is often the vague and ... more
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