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Running late? Call me!
My seller is meticulous and fastidious. She has things "just so" for each showing. I just got a call that the buyers for today's showing got stuck in traffic coming from another city. Their agent just sent me a text to say that they'd be an hour and a half late. NO PROBLEM. But THANKS SO VERY MUCH for letting us know. My seller is an emergency room doctor whose job is demanding and stressful. She really appreciated the notification. Me too! 
**We do our best to set up showings and follow our timetables. But sometimes, life happens. A client lingers in one house, throwing things off. A client knows in 30 seconds that he or she does not want to buy another house. So we get to the third house early. I try to prepare my sellers to be flexible.
**Last week I got to a showing with my buyer one hour late. The young mother/seller had returned home and put her toddler down for a nap. My buyer was extremely uncomfortable to know that the seller was in the house and that we were disturbing her. He told me to tell her we'd come back another day.
**Another time ... more

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