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Etiquette for Agents holding open house

Holding an open house should be solely for the benefit of promoting the sellers property.  It should not be used for the purpose of snagging buyers so that you can show them a better deal down the street.
 
Here are some helpful hints:
 
1. The consumer that comes through the door at your open house is NOT YOUR BUYER.  You have "no relationship" with them so they do not belong to you. They might even have an Exclusive Agency relationship with another agent. 
 
2.  It is not the consumers job to tell you they have an agent...they do not have to adhere to any code of ethics.  It is your job to ask and respect it.  If the "looker" thinks you might not like that they already have an agent, they just might not admit that they really do have an agent. Let them know that their agent is welcome and you will be happy to cooperate. (You are obligated to cooperate anyway)
 
3. Consider not peppering them with questions. Back off and let them breathe. If you walked into a store and the salesperson started asking you questions, had you sign in and started pushing their product, you would probably want to leave. The visitors are already uncomfortable ... more

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