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SurveyMonkey - a Useful Tool for Client Feedback
In the "old days" of real estate I used to send a paper request to clients requesting feedback after a transaction had closed. Fast forward to now, and I'm using SurveyMonkey. 
SurveyMonkey is easy to use, both for the sender and the respondent. There is a free version allowing one to ask 10 questions. 
We'll be switching up the questions a bit; I want to give links to Google Reviews, Yelp! and Zillow when I ask for testimonials. (But, I certainly won't change Question 2: What can we do to improve? I love the answer here--it made me laugh out loud!)
Next, I want to figure out the best way to get video testimonials. There's always something new to discover and learn, but for now, SurveyMonkey works just fine.
Have you tried it?
... more

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