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MAKE YOUR TEAM EDUCATION AND DEVELOPMENT MATTER
Before you decide to do training and development make sure that you have a goal for a desired business outcome.

If you want the best real estate team you can have you know that you will have to do some training and development.  It certainly is a rapidly changing landscape.  On the other hand competition requires that we may have to do more with less.  That is certainly a good thing if we learn to work smart. We can start by engaging in smart development of our team--that is focusing on needs and outcomes.
One of the problems I have noticed in many organizations is their lack of clear training and development objectives. Furthermore, many do not tie training and development initiatives to measurable outcomes. Here is an example.
I recently had a credit union call me. They had found me online and saw that I was doing leadership development sessions. They asked if I could do the same thing at their premises. Naturally, I asked about their business objectives for the training. In other words, what business outcome did they want to reach? They did not have a clear picture of their desired outcome. So I asked, "Why ... more

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