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When You Raise Your Voice, You Lose the Argument
Trying to stay in tune with things that impact the community and in turn, our business, can be overwhelming. Just keeping up with all the aspects of transactions and clients, while taking care of our own personal lives makes for a full day. When you add in keeping track of what is happening in the news, given how much is happening all the time and how many avenues of information we have bombarding us, it’s tough to keep abreast of what’s most important. It’s also very hard to know how to best have a positive impact on the things that matter.
A recent post about something in our local community really got under my skin, and wanting to respond, I felt at odds not knowing exactly how or who to contact. Someone else who is concerned about this same issue was discussing the approach with me. We both agreed that you have to be careful about losing your cool, your composure, because once you do, you tend to lose credibility.
We’ve all seen people yelling. Heck, maybe we’ve even been the ones yelling. The trouble is, once you get to the point that you’re yelling, it means you’ve lost the ability to ... more

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