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Do you Always Answer Your Phone?

I had a call about 40 days ago while at an inspection (for a REALTOR friend), and the Buyer was with the inspector, so I stepped away and answered.     It was a potential buyer that REALLY wanted to get out of the apartment they currently live in.   I asked her if I could call her back in about 45 minutes after leaving the inspection.   I did, got her info, and what they were looking for, and when I got home I sent a list of lenders to call to start the process.
She did say on the phone in the initial call, that I was the ONLY REALTOR to answer their phone.   She called ten agents.   Little did I know, she never left ONE message, she thinks we all should just answer our calls all the time.    
I know when I see a number I don't recognize, and my cell phone provider doesn't have a name attached to it (I pay for this service), it usually is Google or a robocaller, or so I thought!     This number had no name either.    
With business slowing down, I may need to rethink this strategy.    Will the caller leave a message ... more

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