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Quotes by Herb Kelleher, Southwest Airlines
One of the "little extras" that my company, Compass, provides all of us are daily tidbits from around the globe and the country--market trends of interest, new items worth knowing, ideas of improve our businesses and ourselves.
Among other things shared with us today by Leonard Steinberg, Compass New York, were these quotes by Herb Kelleher, founder of Southwest Airlines. I hope you find one or more that really speak to you. I did.
"Power should be reserved for weightlifting and boats, and leadership really involves responsibility."
"A company is stronger if it is bound by love rather than by fear."
"You must be very patient, very persistent. The world isn't going to shower gold coins on you just because you have a good idea. You're going to have to work like crazy to bring that idea to the attention of people."
"I forgive all personal weaknesses except egomania and pretension"
"One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title."
"It is my practice to try to understand how valuable something is by trying to imagine myself without it."
"If the employees come first, then they're happy...A motivated employee treats the customer well. The ... more

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